Returns & Exchanges
At Skin Deep, we want you to love your glow; if a product isn't right for your skin, you can return or exchange it within 30 days of purchase. Please ensure items are lightly used or unopened to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack the products in their original box or any secure mailing container to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing